Create value at TC Transcontinental

At TC Transcontinental, we've got it made, and that's because of the expertise of our team.

We have been driving innovation since 1976.

With over approximately 7400 employees, TC Transcontinental is a leader in the packaging and printing industry, as well as the top French-language educational publishing group in North America. It is a company that takes care of its teams and where employees support each other. At TC Transcontinental, we lead the industry by cultivating a sense of belonging for all.

When your actions lead to success:

Collections

• Make collection calls and follow up on assigned accounts in accordance with the current credit policy.

• Negotiate terms with clients who are behind on payments.

• Perform rigorous follow-up on account aging.

• Document information obtained for each customer account.

• Monitor credit limit exceedances in compliance with the current credit policy.

Administrative

• Release on-hold orders in the ERP system in accordance with the credit policy.

• Reconcile assigned customer accounts on a daily basis in compliance with maintenance procedures.

• Provide outstanding service to both internal and external customers, and ensure strict adherence to policies and procedures as outlined in service agreements.

When your expertise drives us:

• High school diploma

• 2 to 3 years of experience in credit/collections

• Proficient in Outlook, Word, and Excel

• Fluent in French, both spoken and written, and possess excellent command of English (frequent communication with English-speaking stakeholders based outside of Quebec)

When benefits really help you live better:

We offer a comprehensive and flexible benefits package designed to support your well-being and help you thrive—at work and at home. Our offerings include:

• Competitive compensation with performance-based incentives and retirement savings plans with company match
• Customizable group benefits including health, dental, life, disability, and travel insurance
• Paid time off
• Employee perks such as discounts on insurance, wireless plans, travel, and more
• Career development opportunities with access to training, mentorship, and tuition reimbursement
• A dynamic, inclusive work environment where your voice matters and your growth is supported

EEO

TC Transcontinental is an equal opportunity employer committed to fostering a diverse, inclusive, and accessible workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other characteristic protected by applicable laws in the jurisdictions where we operate.

We are also committed to providing an inclusive and barrier-free recruitment and work environment—promoting dignity, independence, integration, and equal opportunity for all, including persons with disabilities. Accommodations, including alternative formats, will be made available for all parts of the recruitment and selection process. For more information or to request an accommodation please contact talent@tc.tc.

Send us your application. Create something with TC Transcontinental.